Service Technician Level II

OmniOn Power•Virtual PA US, PA

About The Position

OmniOn Power is hiring a field-based Service Technician Level II to support installation of DC power infrastructure, passive equipment, hardware, cable racks, and associated cabling. The role works under the direction of a lead installer or supervisor and is based virtually in the Eastern Pennsylvania area. Travel to customer sites is required, including overnight stays within the assigned region; periodic travel outside the region may also be required. OmniOn Power provides the tools and vehicle needed for work assignments, and benefits coverage begins on the date of hire. The position includes supervised, qualification-based work such as cable preparation, pulling, sewing, crimping, labeling, lead verification, and electronic testing. Wiring and connection additions or removals are limited to switchboard cable on non-working equipment. The employee reports to the assigned Regional Service Leader and follows a structured training and qualification path toward a Level III Installer role.

Requirements

High School Diploma or GED.
Basic knowledge of telecommunications installation tools and cabling practices.
Ability to pull and sew cable, prepare cable runs, and follow cable run lists.
Basic wiring knowledge, including identification of small-wire color codes.
Ability to use basic hand and power tools and follow written and verbal instructions.
Computer skills, including Microsoft Outlook, Excel, and Word.
Valid driver’s license.
Ability and willingness to travel to customer sites, including overnight stays and periodic travel outside the assigned region.
Ability and willingness to work varying shifts.
Dependable attendance and punctuality.
Ability to meet hotel check-in and rental vehicle eligibility requirements for business travel.
Legally authorized to work in the United States; the employer will not sponsor employment visas for this opening.
Ability to lift at least 40 pounds; operate motorized lift equipment after required training and authorization; frequently push or pull cables requiring up to 60 pounds of force; climb ladders up to 8 feet; stand continuously during assigned work; frequently reach, bend, twist, stoop, crouch, or squat; and work in varying environments with moderate noise and heat or cold variations.
Wear required PPE appropriate to assigned tasks and site conditions.

Nice To Haves

Strong customer service mindset.
Clear verbal and written communication skills.
Strong attention to detail and commitment to safety and quality workmanship.
Experience in telecommunications, DC power installation, or related electrical work.
Familiarity with telecom or data center environments.
Willingness to take direction, learn new skills, and contribute to team goals.
Relevant technical training or safety certifications.
Familiarity with Salesforce (SFDC), Workfront, or similar management and administrative tools.
Experience pulling, routing, and landing pre-terminated fiber-optic cables, including connecting them to designated ports or patch panels.

Responsibilities

Install or remove non-powered or passive equipment and hardware under a lead installer’s direction.
Build cable racks, prepare cable runs, and pull and sew cable according to project requirements and cable run lists.
Assist with equipment setup and positioning, including cable stands, BDFBs, and jack stands.
Identify small-wire color codes and add or remove switchboard cable wiring and connections on non-working equipment only.
Use hand and power tools, cable cutters, and crimping tools safely, and apply required cable and equipment labels.
Perform assigned lead verification and electronic testing tasks under supervision and within demonstrated qualifications.
Assist with inventory and staging of tools, equipment, and materials, and maintain an organized jobsite.
Complete timesheets and assigned documentation covering work performed, materials used, and site conditions.
Work cooperatively with the installation team to complete assigned work accurately and on schedule.
Follow EHS, PPE, network safety, and applicable regulatory requirements.
Promptly report unsafe conditions, installation discrepancies, and unclear instructions to the lead installer or supervisor.
Participate in hands-on training and the internal qualification process, including development in crimping, labeling, verification, testing, interpreting floor plans and drawings, and preparing general MOPs.