SERVICE TECHNICIAN (INSTALL TEAM)(FULL TIME)
About The Position
We are hiring immediately for a full time SERVICE TECHNICIAN (INSTALL TEAM) position. This role involves responding to dispatch calls for machine repairs, calling on existing customers to determine service adequacy and resolve complaints, and visually inspecting and listening to machines to diagnose malfunctions. The technician will dismantle machines, inspect parts for wear or misalignment, replace worn or defective parts, repair broken parts, realign and adjust components, and test machine operation after repair. Additionally, the role includes reviewing inventory, ordering parts, shipping and receiving machines, maintaining equipment inventory, preparing machines for installation, assisting with installations and removals, and setting up and operating mechanical equipment and small hand tools. The technician will also safely operate a 26-foot box truck to transport, deliver, and install vending machines, and efficiently load and unload machines using various equipment in diverse environments. Strong mechanical aptitude and problem-solving skills are essential for maneuvering equipment through tight spaces and adapting installations. The technician will troubleshoot, test, and verify vending machines to ensure proper installation, functionality, and customer satisfaction.
Requirements
- Knowledge of electrical systems, mechanical repairs, and troubleshooting equipment experience is required.
- Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Responsibilities
- Safely operate a 26-foot box truck to transport, deliver, and install vending machines across a variety of customer locations.
- Efficiently load and unload vending machines using lift gates, pallet jacks, and stair climbers in diverse environments and conditions.
- Apply strong mechanical aptitude and problem-solving skills to maneuver equipment through tight spaces and adapt installations as needed.
- Troubleshoot, test, and verify vending machines to ensure proper installation, functionality, and customer satisfaction.
- Responds to dispatch calls for machine repairs using company-owned vehicle.
- Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
- Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
- Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
- Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
- Prepares machines for installation at accounts; assists in installations and removals.
- Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
