SERVICE TECHNICIAN (INSTALL TEAM)(FULL TIME)

Compass Group • Carrollton, TX

2d • Onsite

About The Position

We are hiring immediately for a full time SERVICE TECHNICIAN (INSTALL TEAM) position. This role involves repairing, maintaining, and assisting in the installation of vending machines and equipment. The technician will respond to dispatch calls, service existing customers, troubleshoot and repair machine malfunctions, and prepare machines for installation. This position requires knowledge of electrical systems, mechanical repairs, and troubleshooting equipment. The technician will also safely operate a 26-foot box truck to transport and install equipment, load and unload equipment using various tools, and apply mechanical aptitude to maneuver equipment and adapt installations. The role includes installing, testing, troubleshooting, and verifying Kiosk and Cameras for proper functionality and customer satisfaction.

Requirements

• Knowledge of electrical systems, mechanical repairs, and troubleshooting equipment experience is required.
• Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Responsibilities

• Safely operate a 26-foot box truck to transport, deliver, and install Avenue C equipment and builds across a variety of customer locations.
• Efficiently load and unload equipment using lift gates, pallet jacks, and stair climbers in diverse environments and conditions.
• Apply strong mechanical aptitude and problem-solving skills to maneuver equipment through tight spaces and adapt installations as needed.
• Install, test, troubleshoot, and verify Kiosk and Cameras are set up to ensure proper installation, functionality, and customer satisfaction.
• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed