Service Technician III

Mill Creek Residential•Nashville, TN

17h•Onsite

About The Position

The Service Technician Level III (Sr. Service Technician) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems, then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community. The Service/Sr. Service Manager has primary oversight of the Maintenance Technician Level III position and is responsible for determining the exact day-to-day duties, taking into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community. This position may oversee Maintenance Technicians I and II with responsibility for scheduling work assignments and training.

Requirements

High School diploma or equivalent (GED) preferred
3-5 years maintenance technician experience
Multi-family housing experience helpful
Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.
Accurately take measurements and perform basic arithmetic.
General computer skills in Microsoft Office and property management based software.
Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices.
Safely use chemicals, paint, and general cleaning supplies.
Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart.

Responsibilities

Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems.
Respond to resident requests in a timely manner, delivering excellent customer service.
Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation.
Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects.
Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies.
Promote safe work practices among on-site team.
Ensure compliance with all Federal, State and local laws.
Consistently abide by Fair Housing regulations.
Address and complete all other duties as assigned.
Embody the Mill Creek mission, values and brand promise in all that he or she does.