Service Technician II

Whaley Foodservice•Knoxville, TN

11d•Onsite

About The Position

This role is responsible for diagnosing, troubleshooting, and repairing commercial cooking kitchen equipment, refrigeration, and/or HVAC systems. The technician will communicate repair status updates to customers and the branch office, and manage parts orders. They are expected to complete service calls accurately and in a timely manner, audit truck stock for necessary parts, and maintain the service vehicle, tools, and uniforms according to company standards. The position also requires meeting on-call obligations.

Requirements

Three years experience in commercial kitchen repair and or refrigeration/HVAC.
Must be at least 18 years of age.
Valid Driver's license and driving record that aligns with our safety standards.
Completion of a satisfactory background check and drug screen is required.
Ability to work independently
Ability to accurately diagnose and troubleshoot
Strong attention to detail.
Excellent communication and soft skills.
Good driving record.

Nice To Haves

automotive, electrical, installation, and mechanical background is a plus.
Journeyman License and or CFESA certification not required, but would be a plus.

Responsibilities

Properly diagnose, troubleshoot, and repair commercial cooking kitchen equipment, refrigeration, and or HVAC.
Communicates repair status updates with customer and branch office.
Communicate parts order(s) with branch.
Completes service calls accurately and in a timely manner.
Audits truck stock to ensure required parts are stocked.
Maintain service vehicle, tools, and uniforms consistent with Whaley standards and safety first.
Meet on-call requirements.