Service Tech II
About The Position
RBM Partners is seeking an experienced Service Technician to maintain and upkeep multifamily real estate assets. The role requires in-depth knowledge of HVAC systems, technical proficiency, and a commitment to high-quality service. The technician assists with higher-level maintenance work, completes work orders and make-ready tasks, participates in preventative maintenance and property inspections, and helps ensure a safe and well-maintained community. The position also involves resident and team support, inventory management, recordkeeping in AppFolio, and participation in the property's on-call rotation.
Requirements
- At least 2 years of experience as a Maintenance Technician, preferably in the multifamily industry.
- HVAC certification.
- Working knowledge of HVAC, electrical, plumbing, and carpentry.
- Strong problem-solving skills and attention to detail.
- Ability to lift, move, and carry up to 50 pounds.
- Ability to stand, walk, bend, stoop, climb, and reach for up to 100% of the day.
- Ability to safely climb ladders while carrying 40 pounds.
- Ability to work outside in various weather conditions.
- Reliable transportation and a valid driver's license.
- Team player with a positive, can-do attitude.
Responsibilities
- Assist the Service Manager with higher-level plumbing, HVAC, and electrical maintenance while ensuring work meets quality and safety standards.
- Install, repair, and maintain HVAC systems in accordance with manufacturer specifications and local codes.
- Inspect HVAC systems, diagnose issues, and develop cost-effective repair solutions.
- Perform preventative maintenance to support the performance and longevity of assets and equipment.
- Replace or upgrade HVAC components, including compressors, motors, filters, and thermostats, as needed.
- Complete assigned maintenance work orders and make-ready tasks promptly.
- Perform grounds maintenance, assist with trash removal, and participate in property inspections.
- Participate in and complete the community's preventative maintenance plans.
- Assist in improving service processes and procedures.
- Communicate daily with the Service Manager about asset deficiencies and resident issues, and propose corrective actions.
- Track and manage tools and supplies inventory and notify the Service Manager and Community Manager when inventory is low.
- Use AppFolio to record work and check and respond to company email daily.
- Follow safety protocols and guidelines to maintain a safe working environment.
- Train and guide junior or less experienced technicians.
- Provide excellent customer service to residents and team members.
- Participate in the assigned property's on-call rotation and respond to emergencies within the designated timeframe.
- Work with maintenance personnel, vendors, and team members to complete work and resolve issues efficiently.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
