Service Tech II
About The Position
JBG SMITH is seeking a Service Tech II to maintain the upkeep of its residential communities and provide responsive, high-quality service to residents. The role focuses on quickly diagnosing and resolving resident maintenance requests, completing preventive maintenance, and helping prepare apartments for move-in. The primary location is Atlantic Plumbing, with a secondary location at 13th & U in Washington, DC. The position requires a flexible schedule and shared on-call coverage. On-call emergencies must be answered within 30 minutes or less. The role is non-exempt and eligible for overtime.
Requirements
- High school diploma or equivalent.
- Two years of maintenance experience in apartments, hotels, or a similar environment.
- Ability to diagnose and repair HVAC equipment and appliances.
- Working knowledge of plumbing fixtures, basic electrical circuitry, and carpentry.
- Skill using power and hand tools; service technicians must supply their own hand tools.
- Valid driver’s license and dependable transportation, including for on-call hours.
- Ability to lift up to 50 pounds, including supplies and appliances.
- Passion for providing exceptional customer experiences and demonstrating caring, professionalism, empowerment, leadership, and inclusion.
- Demonstrated professional presentation and strong written and verbal communication skills.
- Dependability as a team member, ownership of customer concerns, and commitment to treating everyone with kindness, dignity, and respect.
Nice To Haves
- HVAC certification.
- CFC certification; required at some communities.
- Plumbing certification.
- Electrical certification.
Responsibilities
- Assist in making units ready for move-in.
- Respond to resident work orders and diagnose and correct air conditioning, heating, appliance, carpentry, electrical, and plumbing issues.
- Perform routine preventive maintenance on building systems.
- Inspect the community daily for items requiring maintenance or repair.
- Clear snow and ice during inclement weather.
- Work a flexible schedule and share on-call duty, responding to emergencies within 30 minutes or less.
Benefits
- Bonus program.
- Renewal incentives.
- Competitive benefits package.
- Up to $5,200 annual reimbursement for professional development opportunities.
- 20%–40% housing discount at select JBG SMITH communities.
- Eligible for overtime.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
