Service Tech/Mechanic

CN Wood•Woburn, MA

20h

About The Position

The Service Technician - Heavy Equipment works with guidance from a shop foreman or working foreman in the shop and/or field. The role performs basic diagnostics and mechanical and hydraulic work, uses service manuals, carries out general servicing such as oil and filter changes, and prepares machines through pre-delivery inspections (PDIs) and clean-and-check procedures. The technician works with other technicians to complete tasks. The position is based in Woburn, Massachusetts, is non-exempt, and is union. The technician reports to the Service Manager.

Requirements

Extensive knowledge of heavy equipment maintenance and repair.
Ability to diagnose and troubleshoot equipment issues using diagnostic tools and software.
Experience maintaining and repairing engines, transmissions, hydraulic systems, and electrical systems on heavy equipment.
Knowledge of safety procedures and regulations related to heavy equipment operation and maintenance.
Strong analytical and problem-solving skills.
Ability to visually diagnose mechanical issues.
Ability to read and interpret technical manuals and schematics.
Excellent communication and interpersonal skills for working with team members and clients.
Physical stamina and strength to lift heavy parts and equipment.
Availability to work flexible hours and weekends as needed.
Ability to read work orders.
Ability to complete repairs in a timely manner.
Ability to bend, stretch, kneel, climb, and squat; talk or hear; perform fine motor, hand, and finger tasks; and frequently stand, walk, and reach.
Vision abilities including close vision, distance vision, depth perception, and focus adjustment.
Ability to periodically lift 50 pounds and work safely in a noisy area with many odors.
Must possess C.N. Wood's Core Values, including teamwork, respect, open communication, cooperation, customer focus, integrity, and continuous improvement.

Responsibilities

Consult with customers to gather information about equipment history, problems, and known maintenance or repair needs.
Identify mechanical problems visually and/or with computer diagnostic equipment.
Perform routine maintenance, including oil changes, lubrication, tire rotation, and tune-ups.
Test parts and systems to determine whether they are operating properly.
Examine critical parts and systems using standard checklists.
Plan repairs and completion timelines, and provide customers with time and cost estimates.
Perform routine and preventive maintenance.
Repair or replace malfunctioning parts and systems.
Conduct post-repair testing and diagnostics.
Test-drive equipment to confirm proper operation and that repairs have resolved problems.
Prioritize jobs and maintain a clean, safe, and organized maintenance shop.
Maintain records and documentation.
Perform other related duties as assigned.