Service Technician Apprentice, B, A

Montana-Dakota Utilities Co.•Hailey, ID

8h•Onsite

About The Position

This role is responsible for placing safety as the top priority in daily work routines for oneself and others. The technician will service, adjust, and inspect gas appliances and equipment for safe operation. Responsibilities include installing and maintaining meter sets, responding to customer calls and emergencies, assisting with meter reading, line locations, and collection of delinquent bills. The role may also involve investigating high bill complaints and assisting customers with the proper, efficient, and economical utilization of gas service.

Requirements

Must possess a working knowledge of heating and ventilation systems at a level normally acquired through completion of a post-secondary HVAC vocational certification program.
Must have a strong customer service focus and be willing to perform diverse responsibilities in gas distribution.
Must have a valid driver’s license and safe driving record.
Must learn and comply with all national, state and city codes pertaining to natural gas service work.
Must be able to work other shifts as scheduled (callout, standby, etc.) and respond to and assist with gas-related emergencies.
Requires a deal of attention to detail and ability to prioritize work and complete accurately with limited supervision.
Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access.
Must be legally authorized to work in the United States, no sponsorships considered.
Subject to pre-employment drug testing and background checks.
This position requires you to live within the boundaries of the emergency standby coverage area.

Responsibilities

Perform duties required to service, adjust and inspect natural gas appliances and equipment for safe operation.
Provide gas service, including handling of service calls, gas leak investigations, customer turn-ons and turn-offs, gas piping, meter installation and change outs within applicable guidelines.
Respond to customer calls and emergencies.
Learn and comply with all national, state and city gas codes pertaining to service work.
Perform locates on the underground piping system to meet the requirements set forth.
Performs other tasks and special projects as assigned.