Service Tech Lead

Forest Home•Forest Falls, CA

9d•Onsite

About The Position

Responsible to plan and oversee meeting space setups, furniture moving, cleaning, and minor repairs to ensure all facilities are guest-ready. This role leads service technicians to complete work efficiently, safely, and with excellent customer service.

Requirements

High School Diploma or equivalent
2+ years of maintenance, service technician, or related experience required
Uphold and support the Mission, Vision, and Core Values of Forest Home
Demonstrate a growing faith, including the ability to pray with and for others; actively participate in staff spiritual life
Maintain a professional attitude through performance, appearance, and demeanor
Strong customer service skills with the ability to serve with integrity and alignment to organizational standards
Self-starter with strong work ethic and ability to perform high-quality work
Strong problem-solving, communication, and organizational skills
Ability to lead with accountability and support while working both independently and as part of a team
Regular, reliable attendance and ability to work flexible hours, including weekends and evenings
Ability to lift and move heavy furniture or equipment
Valid driver’s license with the ability to safely operate company vehicles and maintain reliable transportation in all types of weather conditions
Signed statement of faith

Nice To Haves

Experience in pest control desirable
Previous leadership or team lead experience preferred

Responsibilities

Oversee meeting space setups, breakdowns, and changeovers
Coordinate furniture moving, room resets, and seasonal transitions
Maintain cleanliness standards, including carpet care and general upkeep
Perform minor repairs and basic maintenance across cabins and facilities
Maintain and repair vacuums, small equipment, and furniture
Troubleshoot issues and complete work orders in a timely manner
Perform pest control duties as assigned
Lead and support service technicians in daily operations
Assign, prioritize, and monitor work to ensure timely completion
Provide training, guidance, and quality checks
Support high-demand or urgent operational needs
Report repairs and facility needs through CMMS or proper channels
Communicate clearly with supervisors and team members
Ensure safe work practices and proper equipment use
Safely operate company vehicles to transport team members, tools, and materials across camp
Model and enforce safe driving practices at all times
Maintain organized workspaces, tools, and inventory
Provide excellent customer service to guests and staff
Support staff spiritual life activities and perform other duties as assigned