Service Tech A

I KITAGAWA & CO•Kailua, HI

2d•$5,000 - $10,000•Onsite

About The Position

Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas. In addition to being specialized in particular areas of repair, and who has previously worked as a 2nd Class general service technician. Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses cause of any malfunction and performs repair. Communicates with Parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor(s) immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles when required or refers to the test technician. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Supervises work of any apprentice technicians as assigned. Reports machinery defects or malfunctions to supervisor. Ensures that customers’ cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps shop area neat and clean. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Keeps up with all Manufacturer training, safety compliance training, OEM training, and security on a timely basis. Ensure that the work area is kept clean. Maintains a professional appearance. Assists the assigned technician as needed. Other duties as assigned by the Service Manager, General Manager, or Chief Operating Officer.

Requirements

Strong communication skills
Proficient in automotive shop management software.
Strong problem-solving skills.
Two to four years’ related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to speak, read, and write fluently in English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Basic computer skills
Proficient with Email & Communication
Proficient in automotive shop management software.
Automotive Service Excellence (ASE) Certifications
Automatic Transmission/Transaxle Certification for Auto/Light Truck
Brakes Certification for Auto/Light Truck
Electrical/Electronic Systems Certification for Auto/Light Truck
Engine Performance Certification for Auto/Light Truck
Engine Repair Certification for Auto/Light Truck
Heating and Air Conditioning Certification for Auto/Light Truck
Manual Drive Train and Axle Certification for Auto/Light Truck
Suspension and Steering Certification for Auto/Light Truck
Manufacturer Training
State Vehicle Inspector Certification
Valid Driver’s License
Driving is essential to the position; must have a current valid driver's license and a clean driving abstract.
Regularly required to stand; walk; and use hands to finger, handle, or feel.
Frequently required to reach with hands and arms and talk or hear.
Occasionally required to sit; climb or balance; and stoop, kneel, or crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds with the assistant of safety gears, equipment, or PPE, and occasionally lift and/or move up to 50 pounds with the assistant of safety gears, equipment, or PPE.
Rarely lift up to 100 pounds, requiring assistance from PPE, tools and equipment for items over 60 pounds.
Personal Protective Equipment (PPE) includes back braces, hand, head, foot, eye, face, and body protection.
Goggles/eye protection, gloves, ear plugs, and back brace are provided by the organization and must always be included in their toolbox or workstation.
PPE approved clothing/uniform and footwear, closed-toe, steel toes and slip-resistant soles, worn at all times.

Nice To Haves

Previously worked as a 2nd Class general service technician.

Responsibilities

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of any malfunction and performs repair.
Communicates with Parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor(s) immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers’ cars are kept clean.
Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals.
Returns them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Keeps up with all Manufacturer training, safety compliance training, OEM training, and security on a timely basis.
Ensure that the work area is kept clean.
Maintains a professional appearance.
Assists the assigned technician as needed.
Other duties as assigned by the Service Manager, General Manager, or Chief Operating Officer.