Pasadena Service Team

HomeState Hospitalities•Pasadena, CA

2d•$24 - $28•Onsite

About The Position

HomeState is a Tex Mex Kitchen in Southern California that prioritizes warm hospitality and a welcoming experience for guests and team members. Service Team Members help deliver that experience by working in service roles such as front door, beverage, expo, runner, busser, and packer. They build guest relationships, provide menu guidance, ensure order accuracy, and communicate allergy information. Team members support daily operations and colleagues, uphold HomeState’s service and sanitation standards, and help keep storefront, service, bathroom, and kitchen areas clean, organized, and appealing. Regular, predictable attendance at scheduled shifts, training, and meetings is expected. The position requires extended periods of standing and moving around the restaurant, carrying items, and performing tasks involving lifting, bending, reaching, and handling objects. Occasional work outdoors or in fluctuating temperatures may be required. The job description notes that duties may change and that reasonable accommodations may be available as required by law.

Requirements

Personable and enjoys working with people and a diverse team.
Availability to work weekends, day shifts, and evening shifts.
Passion for food and hospitality.
Valid Food Handlers Certification Card, or ability to take a company-provided course within 30 days of hire.
Ability to remain in a stationary position for six or more hours per shift, excluding breaks.
Ability to lift, push, pull, or carry up to 40 pounds.
Ability to frequently bend and reach overhead.
Ability to recognize, perceive, communicate, and/or comprehend directions and spatial cues used in a restaurant.
Dexterity to reach for, grasp, and manipulate objects.
Ability to regularly move between guest and kitchen areas while carrying items.
Ability to work in a constant state of alertness and in a safe manner.

Nice To Haves

One to two years in the restaurant industry, preferably in guest-facing roles.

Responsibilities

Welcome guests and build guest relationships by delivering hospitality-centric service.
Perform service roles including front door, beverage, expo, runner, busser, and packer.
Know the menu, guide the guest experience, ensure order accuracy, and communicate allergy information.
Take initiative to complete assigned duties and checklists, manage time efficiently, and identify opportunities to provide hospitality or help with other tasks assigned by the shift leader.
Calmly identify and troubleshoot issues during shifts and communicate honestly, with integrity and transparency.
Work collaboratively with team members, support daily tasks, and assist with training.
Follow HomeState standards, sanitation guidelines, policies, and procedures.
Keep storefront, service, bathroom, and kitchen areas clean, organized, and appealing to guests.
Maintain regular, predictable attendance at scheduled shifts, training, and meetings.
Take pride in the work and contribute to improving the team and guest experience.