Service Team Lead
Konica Minolta Business Solutions, U.S.A., Inc.•Atlanta, GA
•Onsite
About The Position
Konica Minolta currently has an exciting opportunity for a Service Team Lead! The primary job function will be to assist the Branch Manager in the day to day activities of the Service Team.
Requirements
- High School degree preferred or equivalent
- Working Technical understanding of KM products, strong problem solving
- Strong general networking knowledge
- Good working understanding of solutions portfolio, user level application knowledge and color theory
- Travel within assigned territory
Responsibilities
- Develops business skills and experience in service management.
- Tech ride-along evaluations, service call escalations, local product seminars, account reviews.
- Partial territory responsibility, break-fix customer issue and resolution
- Lead referrals, assist with existing customers and proposals, interaction mostly in expanding business within an account
- Uses fleet reporting to influence and improve territory parts budget and inventory control
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
