Service Support - Washbay

Titan Machinery•Watertown, SD

About The Position

Titan Machinery is hiring a proactive, detail-oriented Service Support professional to assist the service team and support store operations. The role helps maintain equipment, cleanliness, and organization, contributing to smooth operations and quick equipment-service turnaround. The position involves washing and detailing equipment to meet presentation standards, as well as basic cleaning, maintenance, and organization around the facility, equipment lot, and service department. It offers an opportunity for growth and development in a fast-paced environment focused on heavy equipment and professional, precise mechanical work.

Requirements

  • Ability to travel up to 20% of the time.
  • Ability to work flexible hours.
  • Keen attention to detail.
  • High level of initiative.
  • Ability to work independently.

Responsibilities

  • Assist service technicians with daily tasks to facilitate smooth operations and quick equipment-service turnaround.
  • Wash and detail equipment to maintain its presentation and ensure it meets company standards before reaching customers.
  • Perform basic cleaning, maintenance, and organization around the facility, equipment lot, and service department.

Benefits

  • Comprehensive health and dental coverage.
  • Health Savings Account (HSA), with up to $1,200 tax-free per year contributed by Titan Machinery.
  • Eight paid holidays, competitive paid time off, and paid company volunteer hours.
  • 401(k) with company matching beginning on the first day of employment.
  • 100% paid pregnancy-related leave and parental bonding leave.
  • Additional voluntary benefits, including vision insurance, life insurance, and short-term disability.
  • Additional leave benefits, including bereavement leave and leave for volunteer EMTs and firefighters.
  • Safety equipment reimbursement.
  • Uniforms provided and paid for by Titan, including laundering.
  • Performance-based incentives.
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