Service Supervisor
DH Pace•Nashville, TN
•Onsite
About The Position
The DH Pace Company is seeking to hire a Service Supervisor in our Nashville, TN office! This individual will effectively coordinate field employees to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, can work well with external and internal customers, and be a forward thinker, apply now!
Requirements
- Proven ability to implement process improvements
- Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
- Ability to effectively communicate with the customer and represent the company in a professional manner
- Minimum of 1-3 years of management or leadership experience
- Must possess valid driver’s license
Responsibilities
- Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
- Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
- Ensure workforce is efficiently managed to minimize negative labor variants
- Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies
- Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
- Other responsibilities as assigned
Benefits
- Comprehensive medical, dental, and vision coverage
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
