Service Supervisor

Reco Equipment Inc • Indianapolis, IN

1d • Onsite

About The Position

The Service Supervisor is responsible for overseeing the daily operations of the Service Department, supporting technicians, coordinating workflow, managing work orders, and ensuring excellent customer service. Working closely with the Operations Manager, this role helps maintain efficiency, accuracy, safety, and customer satisfaction throughout all service operations.

Requirements

• Strong organizational and communication skills
• Ability to multitask in a fast-paced environment
• Customer service focused with strong attention to detail
• Proficient with Google Workspace and Microsoft Office
• Ability to learn internal systems and manufacturer platforms
• Valid driver’s license required

Responsibilities

• Coordinate daily service operations, scheduling, and workflow
• Create, manage, and close service work orders accurately
• Support technician scheduling and communication
• Coordinate with Parts, Operations, and Office Support teams
• Maintain organized service documentation and records
• Communicate with customers regarding service updates and scheduling
• Ensure compliance with company safety policies and procedures
• Support multi-branch service coordination as needed

Benefits

• Benefits Eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed