Service Supervisor - University Village at Prairie View

American Campus Communities•Prairie View, TX

23d•Onsite

About The Position

The Service Supervisor supports a property’s facilities maintenance operations by coordinating, helping supervise, and training the maintenance team; ensuring work orders and maintenance tasks are completed on time; and supporting operations when the supervisor is absent. The role performs maintenance work while helping lead the facilities team in partnership with the manager. It also supports vendor relationships, property turns, preventative maintenance, inspections, safety and compliance, inventory, purchasing, invoicing, and key control. The position is based at University Village at Prairie View in Prairie View, Texas, and reports to the Senior Service Manager. The ideal candidate is an experienced facilities professional with residential apartment maintenance experience and an interest in developing leadership skills. Candidates should have a strong foundation in maintenance operations and be comfortable supporting team performance while consistently performing work orders. The position has no direct reports. American Campus Communities emphasizes inclusion, diversity, equality, accountability, and pride in maintaining the community. Employees are expected to represent American Campus in their interactions and to comply with the Photo, Video and Voice Recording Policy; certain activities may be recorded for quality control or training.

Requirements

Two years of proven experience in residential facilities maintenance.
Strong foundation in maintenance operations and comfort supporting team performance while consistently performing work orders.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

HVAC certification preferred.
CPO certification preferred, if applicable.
Residential apartment maintenance background, such as experience as a maintenance or facilities technician.
Interest in developing leadership skills.

Responsibilities

Coordinate, help supervise, and train the maintenance team; ensure timely completion of work orders and maintenance tasks; support operations when the supervisor is absent.
Perform work order processes, including execution, system close-out, verification, and vendor coordination.
Assist with and help lead the property turn process, coordinating vendors for efficient execution.
Assign and perform preventative maintenance work and contribute to updating preventative maintenance plans.
Inspect public areas and resident apartments to ensure facilities maintenance standards are met.
Support safe operation, compliance, preventative maintenance, and training for facilities equipment and systems, following health, safety, and OSHA regulations.
Communicate with and assist outside vendors, including escorting them on-site; help manage vendor relationships, contracts, and agreements.
Conduct inventory assessments to ensure necessary tools and supplies are available.
Use national vendor-management partnerships to reduce expenses and leverage market-wide vendor services for consistency and scalability with nearby properties.
Maintain clean and orderly shop, storage, and back-of-house areas, keeping tools and supplies organized.
Assist with coordinating vendor services such as snow removal and landscaping.
Help order maintenance supplies and equipment within budget and assist with timely invoice processing.
Maintain key control oversight, including key box access.
Serve as an American Campus representative and liaison in all interactions.
Perform other duties as assigned by the supervisor.
Comply with the Photo, Video and Voice Recording Policy.