Service Supervisor

Cintas • Newmarket, ON

11d • CA$70,150 - CA$89,700 • Hybrid

About The Position

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Requirements

• High School Diploma/GED
• Qualified candidates must meet all requirements outlined by Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
• A valid, full, unrestricted driver's license

Nice To Haves

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Responsibilities

• Supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers
• Hiring, training, developing and evaluating the service team
• Ensuring Cintas customers receive the highest level of customer service and product quality in the most efficient manner
• Driving a company-owned vehicle to and from customer sites
• Assisting the service team with lifting, carrying and walking in and out of customer accounts
• Maintaining excellent customer relationships
• Handling renewals of customer contracts
• Increasing internal sales
• Maintaining an efficient route structure and driver compliance

Benefits

• Extended health care coverage for many services not covered by the Provincial Health Care System (provided at no cost to employee-partners)
• Competitive Pay
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Vacation and Holidays
• Skills Development, Training and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED