Service Supervisor
About The Position
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. This position will lead a team that supports the Northwest Atlanta Metro area. As our Service Supervisor, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work. At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
Requirements
- 2+ years of relevant maintenance expertise.
- Supervisory experience ideally leading a union represented workforce.
- An appetite for learning an exciting and new field.
- Associates’ degree in a related field or additional years of experience.
Nice To Haves
- Implementing and monitoring safety guidelines as a top priority.
- Taking pride in providing learning opportunities for your team.
- Successfully managing a schedule and your team’s overall performance.
- Ability to collaborate with all levels of the organization to achieve business goals.
- Appetite for learning and leveraging new technologies.
Responsibilities
- Manage your own local service operations.
- Lead a team that supports the Northwest Atlanta Metro area.
- Implement and monitor safety guidelines for your team.
- Provide learning opportunities for your team.
- Effectively manage a schedule and your team’s overall performance.
- Collaborate with all levels of the organization to achieve business goals.
- Drive the service business operations for your territory.
- Promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
Benefits
- Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- Commuter Benefits
- KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
