Service Supervisor

Continental Careers•LaGrange, GA

2d•Onsite

About The Position

Continental Properties is seeking a Service Supervisor for its Authentix LaGrange residential apartment community in LaGrange, Georgia. The supervisor helps maintain facility operations, create efficiencies, develop standards that support resident renewals and satisfaction, and foster a collaborative, customer-focused maintenance team. This position reports to the Community Manager. The role combines hands-on maintenance and repairs with property upkeep, work-order management, team support, vendor partnerships, and attention to the community’s physical and financial performance. The supervisor is expected to help keep the property safe and attractive while providing courteous, professional service to residents. This is a full-time position paying $30.00–$34.00 per hour, with additional earning potential through position-specific performance incentives. The schedule may include overtime, on-call shifts, weekends, holidays, and other non-traditional hours when needed.

Requirements

At least 2 years of experience in a multifamily maintenance supervisory role.
Strong knowledge of HVAC, plumbing, pools, carpentry, drywall, building exteriors, and appliances.
EPA certification.
CPO certification.
Flexibility and reliability, including willingness to work overtime, on-call shifts, weekends, holidays, and non-traditional schedules as needed.
Ability to bend and lift up to 100 pounds independently and up to 250 pounds with assistance.
Comfort using computers, tablets, and phones.

Responsibilities

Regularly walk the property to maintain its appearance and curb appeal while providing courteous, professional customer service.
Work hands-on to diagnose and repair maintenance issues involving HVAC, electrical, plumbing, appliances, carpentry, flooring, and other areas.
Perform grounds upkeep, pressure washing, painting, trash removal, unit touch-ups, and snow removal where applicable.
Use software and mobile apps to manage, track, and complete work orders.
Build strong vendor partnerships and help keep budgets in check.
Support, empower, and train the maintenance team.
Take ownership of the community’s physical and financial success.

Benefits

Paid professional memberships and certifications.
Tuition reimbursement.
Mental health support, including 8 free counseling sessions per year and access to additional wellness resources.
Generous vacation time.
9 paid holidays and 4 company-paid half-days during designated months.
Informal gatherings, lunches, community and company events, and volunteer opportunities.
Discount on on-site apartments.
Performance incentives, including potential earnings on new leases and renewals, and quarterly and year-end bonuses based on community performance.
Medical, dental, and vision plans.
Flexible spending accounts.
401(k) with company match.
Company-paid life and disability insurance.
6 weeks of paid parental leave, with up to 12 weeks of leave for birth mothers.
Family-forming and fertility resources.