Service Supervisor - San Diego, CA

Velocity Vehicle Group•San Diego, CA

17h

About The Position

Velocity Vehicle Group is seeking a Service Supervisor to join Velocity Truck Rental and Leasing in San Diego. The role manages shop operations and maintains the company’s truck and rental equipment by directing technicians in inspections, preventive maintenance, light repairs, and follow-up repairs. The supervisor schedules work, coordinates shop personnel, monitors technician productivity and labor, and supports rental operations and emergency road service. The Service Supervisor also helps ensure repair quality, vehicle readiness and cleanliness, accurate service records, safety-program participation, and compliance with applicable transportation, workplace-safety, environmental, and other regulatory requirements. The position is full-time, Monday through Friday, with compensation of $75,000–$85,000 depending on experience and qualifications, plus a bonus incentive plan.

Requirements

High school diploma or equivalent required.
Two years of experience in shop supervision of multiple employees.
Valid driver's license required.
Ability to lift up to 50 pounds.
Ability to understand and adhere to company policies.
Strong technical understanding.
Demonstrated attention to detail and dependability.
Strong verbal communication and documentation skills.
Ability to follow inventory control measures.
Ability to operate various types of equipment and tools and maintain a strong safety environment.
Must pass a post-offer drug screening, physical examination including a lift test, and background check.

Nice To Haves

Post-secondary vocational education strongly preferred.
Two years of experience in transportation maintenance or a related field preferred.
Class B driver's license preferred.

Responsibilities

Manage shop operations and schedule preventive maintenance services.
Schedule, coordinate, and manage personnel assigned to the maintenance facility.
Manage hourly technician productivity, overtime, and unapplied labor to standards.
Manage follow-up repairs and emergency road service situations.
Conduct random follow-up inspections to ensure repair effectiveness and quality.
Ensure vehicles are clean when returned or rented to customers.
Process internal repair orders, purchase orders, and DVCRs.
Schedule outside vendor repairs and on-site mobile maintenance.
Support the rental department.
Administer and participate in the weekly safety program.
Conduct preventive maintenance quality-control inspections and identify worn or damaged parts.
Keep equipment available by completing preventive maintenance schedules, installing upgrades, controlling corrosion, and completing inclement-weather procedures.
Direct technicians in light repairs and correction of vehicle deficiencies, including work on electrical, brake, steering, and hydraulic systems and related components.
Verify vehicle performance through test drives and adjustments to controls and systems.
Direct tire repairs, replacements, rotations, mounting, and dismounting as needed.
Ensure compliance with DOT, OSHA, EPA, and applicable federal and state requirements.
Maintain vehicle appearance through cleaning, washing, and painting.
Maintain vehicle records by documenting services and repairs.
Keep shop service trucks and equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs.
Control costs by using warranties and evaluating service and parts options.
Maintain supplies by taking inventory, placing orders, and verifying receipt.
Keep job knowledge current through educational opportunities and technical and regulatory publications.
Perform duties of lesser classifications and other work-related duties as directed by management.