Service Supervisor - San Diego, CA

Velocity Vehicle Group•San Diego, CA

1d•$75,000 - $85,000

About The Position

Velocity Vehicle Group is seeking a Service Supervisor for its San Diego team. The role maintains Velocity Truck Rental & Leasing equipment by directing technicians in inspections, preventive maintenance, vehicle-deficiency correction, adjustments, alignments, light repairs, and recordkeeping while following company policies and procedures. Shop management duties include supervising hourly technicians, scheduling preventive maintenance services and follow-up repairs, and supporting rental operations. The supervisor oversees shop operations, personnel, productivity, overtime, and unapplied labor; coordinates vendor and on-site mobile maintenance; handles emergency road-service situations; and checks repair effectiveness and quality. The role also involves processing repair orders and purchase orders, maintaining vehicle and shop equipment, managing supplies, supporting safety programs, and ensuring compliance with applicable DOT, OSHA, EPA, federal, and state requirements. Compensation is $75,000–$85,000 depending on experience and qualifications, plus a bonus incentive plan. The position is full-time, Monday through Friday.

Requirements

High school diploma or equivalent required.
Two years of experience in shop supervision of multiple employees.
Valid driver’s license required.
Ability to lift up to 50 pounds.
Ability to understand and adhere to company policies.
Strong technical understanding.
Demonstrated attention to detail and dependability.
Strong verbal communication and documentation skills.
Ability to follow inventory-control measures.
Ability to operate various types of equipment and tools and maintain a strong safety environment.
Must pass post-offer drug screening, physical examination including a lift test, and background check.

Nice To Haves

Post-secondary vocational education strongly preferred.
Two years of experience in transportation maintenance or a related field preferred.
Class B driver’s license preferred.

Responsibilities

Manage shop operations and schedule preventive maintenance services and follow-up repairs.
Schedule, coordinate, and manage personnel assigned to the maintenance facility.
Manage hourly technicians’ productivity, overtime, and unapplied labor to established standards.
Manage follow-up repairs and emergency road-service situations.
Conduct random follow-up inspections to ensure repair effectiveness and quality.
Ensure vehicles are clean when returned or rented to customers.
Process internal repair orders, purchase orders, and DVCRs.
Schedule outside-vendor repairs and on-site mobile maintenance.
Support the rental department.
Administer and participate in the weekly safety program.
Determine vehicle condition through preventive-maintenance quality-control inspections and identification of worn or damaged parts.
Keep equipment available by completing preventive-maintenance schedules, installing upgrades, controlling corrosion, and completing inclement-weather procedures.
Direct technicians performing light repairs and correcting vehicle deficiencies, including work on electrical, brake, steering, and hydraulic systems and related components and adjustments.
Verify vehicle performance through test drives and adjustment of controls and systems.
Direct tire repairs, replacements, rotations, mounting, and dismounting as needed.
Ensure compliance with DOT, OSHA, EPA, and applicable federal and state requirements.
Maintain vehicle appearance through cleaning, washing, and painting.
Maintain vehicle service and repair records.
Keep shop service trucks and equipment operational by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs.
Control costs by using warranties and evaluating service and parts options.
Maintain supplies by taking inventory, placing orders, and verifying receipt.
Keep job knowledge current through educational opportunities and technical and regulatory publications.
Perform duties of lesser classifications and other work-related duties as directed by management.