Service Supervisor

KONELombard, IL
$112,500 - $147,600Onsite

About The Position

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. As our Service Supervisor, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

Requirements

  • 2+ years of relevant maintenance expertise.
  • Supervisory experience, ideally leading a union represented workforce.
  • An appetite for learning an exciting and new field.
  • Knowledge gained when obtaining an associates’ degree in a related field or additional years of experience.

Nice To Haves

  • Appetite for learning and leveraging new technologies.

Responsibilities

  • Manage your own local service operations.
  • Implementing and monitoring safety guidelines for your team.
  • Providing learning opportunities for your team.
  • Effectively managing a schedule and your team’s overall performance.
  • Collaborate with all levels of the organization to achieve business goals.
  • Drive the service business operations for your territory.
  • Promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

Benefits

  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits
  • RRSP, RPP & TFSA with Employer RPP Contributions
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Telehealth
  • Employee Family Assistance Program (EFAP)
  • Paid Time Off – Vacation, Sick, Personal and Holidays
  • Company Paid Life Insurance
  • Optional Life and AD&D Insurance
  • Optional Critical Illness
  • Company Paid Short-term Disability
  • Long-term Disability
  • Identity Theft Protection
  • Gym Discounts
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