Service Supervisor, Fire Alarm & Special Hazards

Levitt-Safety•Sudbury, ON

23d•Onsite

About The Position

Levitt-Safety is looking for a hands-on technical leader to support and supervise field operations across Northern Ontario. This role blends advanced troubleshooting, commissioning, and system integration with team leadership - ideal for someone who still enjoys being on the tools while guiding others.

Requirements

5+ years of experience in fire alarm systems, with strong exposure to special hazards and releasing systems.
Hands-on experience with: Releasing control panels, Clean agent suppression integration, VESDA / air sampling systems, System commissioning and functional testing
Strong understanding of fire alarm logic, sequencing, and integrated system behavior.
Ability to lead in the field - formally or informally - by mentoring and supporting technicians.
Comfortable working in industrial, remote, and high-risk environments across Northern Ontario.

Nice To Haves

Certifications are an asset (e.g., Canadian Fire Alarm Association, electrical, manufacturer training).

Responsibilities

Lead installation, programming, commissioning, and service of fire alarm releasing systems tied to special hazards suppression, including: Clean agent systems (e.g., FM-200, Novec), Pre-action and foam systems, Vehicle suppression systems, Aspirating smoke detection (VESDA)
Perform advanced troubleshooting and diagnostics on integrated fire alarm and suppression systems.
Execute and verify cause-and-effect sequences, cross-zoning, and releasing logic.
Act as the on-site technical expert, supporting technicians and engaging directly with customers on complex issues.
Supervise and mentor field technicians, ensuring quality, safety, and technical excellence.
Coordinate job planning, materials, and field execution across multiple projects.
Ensure compliance with applicable codes and standards (ULC, National Fire Protection Association).
Complete and review service documentation, deficiencies, and system reports.