Service Strategy and Vendor Support Intern

Accuray • Madison, WI

4d

About The Position

Accuray is seeking a highly motivated College Intern to support strategic projects focused on the evaluation of third-party service support models, third-party vendor equipment, and related consumables. This role will support data-driven analysis, market research, and business recommendations that inform service strategy, vendor partnerships, and commercial decision-making. The intern will conduct research and analysis on third-party service providers, vendor-supplied equipment, and consumable offerings, evaluating cost, service support, and competitive positioning. They will benchmark third-party solutions by Global Region, support decisions with at-risk vs. outsource service strategy evaluations, and create clear deliverables including Excel models, PowerPoint presentations, and written summaries. The intern will translate research findings into practical business insights and recommendations and collaborate with cross-functional stakeholders including service, supply chain, operations, and the Service Growth Team. Deliverables and outcomes include structured analysis of selected third-party service providers and vendor offerings, comparative cost and capability assessments, and a summary of risks, opportunities, and commercial implications, leading to executive-ready recommendations supporting service strategy decisions.

Requirements

• Currently pursuing a Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Supply Chain, or similar analytical discipline
• Proficiency in Microsoft Excel (analysis, formulas, basic modeling)
• Ability to synthesize research into concise insights and recommendations
• Ability to work independently while managing multiple tasks
• Must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

Nice To Haves

• Experience with market research, financial analysis, or competitive analysis
• Proficiency in PowerPoint or similar presentation tools
• Interest in service strategy, marketing, operations, technology, or healthcare / med-tech industries

Responsibilities

• Conduct research and analysis on third-party service providers, vendor-supplied equipment, and consumable offerings
• Evaluate cost, service support, and competitive positioning of third-party service solutions
• Benchmark third-party solutions by Global Region
• Support decisions with at-risk vs. outsource service strategy evaluations
• Create clear deliverables including Excel models, PowerPoint presentations, and written summaries
• Translate research findings into practical business insights and recommendations
• Collaborate with cross-functional stakeholders including service, supply chain, operations, and Service Growth Team

Benefits

• Exposure to enterprise service strategy and global commercial decision-making
• Hands-on experience evaluating real-world vendor and service models
• Development of executive-level business communication and analytical skills
• Mentorship from experienced service and strategy leaders

What This Job Offers

• Career Level: Intern