Service Shop Technician PT

Scheels All Sports•Billings, MT

2d•Onsite

About The Position

SCHEELS is a leader in the sporting goods industry, dedicated to providing the best customer experience in the USA. The company offers a vast selection of sports brands, special attractions, and exceptional customer service. SCHEELS empowers its associates through extensive business and product training, fostering expertise to meet customer needs. Associates receive top-tier product and expert training, with a focus on mentorship and professional development throughout their careers.

Requirements

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”.
Approach daily tasks, projects and follow-up communication with energy and sense of urgency.
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels.
Arrive to work and meetings 10 minutes early.
Genuine interest and action in helping others before yourself, regardless of recognition or reward.
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback.
Ability to adapt to a changing work environment.
Ability to apply concepts of basic math, grammar, punctuation and spelling.
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners.
Demonstrate pride and ownership of their work while meeting expected deadlines.

Nice To Haves

A strong mechanical ability is preferred.

Responsibilities

Efficiently provide maintenance and assembly of customer and store equipment.
Safely filling CO2 and compressed air tanks for paintball markers.
Maintain accurate and detailed records for store and customer equipment.
Ensure a clean and Professional Environment.
Assist with delivering and loading customer equipment and merchandise at the store and to customer residences.
Ability to speak for extended periods to customers or associates.
Exceptional problem solving and analytical skills.
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals.
Ability to write reports and speak effectively before groups of customers and associates.
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures.
Excellent written and verbal communication skills.
Ability to complete basic mathematical equations.
Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings.
Complete other duties as assigned by Leadership.
Promote the Scheels Visa Rewards card and be able to clearly explain all benefits.