Service Shop Technician PT

Scheels•Billings, MT

7h•Onsite

About The Position

SCHEELS offers a rewarding career for individuals passionate about sports, fitness, fashion, or the outdoors, providing extensive business and product training. As a leader in the sporting goods industry, SCHEELS is dedicated to creating the best customer experience in the USA, featuring the largest selection of sports brands, special attractions, and unmatched customer service. The company empowers its associates to become experts, equipping them with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a continuous focus throughout an associate's career.

Requirements

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Demonstrate pride and ownership of their work while meeting expected deadlines

Nice To Haves

A strong mechanical ability is preferred.

Responsibilities

Efficiently provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels Store
Safely filling CO2 and compressed air tanks for paintball markers
Maintain accurate and detailed records for store and customer equipment
Ensure a clean and Professional Environment
Assist with delivering and loading customer equipment and merchandise at the store and to customer residences
Ability to speak for extended periods to customers or associates
Exceptional problem solving and analytical skills
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals
Ability to write reports and speak effectively before groups of customers and associates
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures
Excellent written and verbal communication skills
Ability to complete basic mathematical equations
Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings
Complete other duties as assigned by Leadership
Promote the Scheels Visa Rewards card and be able to clearly explain all benefits