Service Shop Foreman

Asbury Automotive•Midlothian, VA

1d•$120,000 - $150,000•Onsite

About The Position

Do you have a passion for repairing vehicles, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Shop Foreman, you will have the opportunity to make a positive impact on our business, team members and customers every day, while earning the pay you deserve and awesome benefits! We are looking for an energetic, technically-focused team members who will help us redefine the car-servicing experience. The Shop Foreman is responsible for leading the service shop in understanding and distributing manufacturer technical information. The Shop Foreman is responsible for assisting in the recruiting, supervising and training of the team members.

Requirements

Able to work independently and communicate effectively with all levels of management, staff, and vendors
Process and solutions oriented, analytical, and detailed oriented
Must possess effective supervisory and leadership skills
Must be at least eighteen years of age
Must have a valid driver’s license and meet company MVR policy requirements
Must be able to pass pre employment screens (background and drug test)

Responsibilities

Establish and maintain a good working relationship with all dealership personnel, members of his/her team, and other employees in the department
Maintain manufacturer Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores
Repair and perform maintenance on customer vehicles and ensure that the work is done expeditiously and correctly
Create and maintain a high level of customer satisfaction and find resolutions to customer conflicts in a manner that does not compromise the customer’s interest, while maintaining appropriate attention to department profits
Assist the service advisors and the Service Director with information, forms, reports, and/or documentation related to customer relations, as requested
Professionally and effectively train and develop technicians
Consistently meets Asbury specified goals for Customer Pay Repair Order count growth
Maintain an inventory of manufacturer and company specified mechanical tools and devices (including “Special Tools”) in proper working order to include shop equipment, tool, and additional training when needed to perform
Participate in and direct department personnel to utilize product and technical training as assigned by the manufacturer and management
Participate in manufacturer-sponsored training programs, schools, and events
Maintain Technician Proficiency as specified by Asbury standards
Review technical bulletins and other publications as assigned by the manufacturer
Achieve Facility Utilization according to Asbury goals and guidelines
Actively promote effective working relationships between associates and departments in the dealership, including off-site support personnel and management

Benefits

Weekly pay
$120,000-150,000 per year based on experience
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities.
Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities