Service Scheduling Coordinator

Kaeser Compressor, Inc.•Carrollton, TX

7d•$42,500 - $48,000•Onsite

About The Position

We are the leading compressed air supplier and are now seeking a new team member for our elite Service Coordination Team. This role involves planning the work days of service technicians, handling both scheduled and emergency assignments, and excelling at building relationships. Compressed air is the heart of most businesses, and our goal is to ensure customer satisfaction throughout the entire customer journey through effective communication and collaboration across departments and positions. Our vision is to be more than just compressed air experts; we are also on a mission to make the industry more energy-efficient with the motto "More compressed air for less energy."

Requirements

Strong communication skills, verbal and written, in English and Spanish.
Comfortable working with complex data systems (SAP).
Ability to juggle multiple tasks simultaneously and have a structured approach to work.
Experience in scheduling.
Ability to build good relationships.
Enjoy helping customers and colleagues.
Thrive on detail-oriented work.

Responsibilities

Organize the technician’s workdays, making sure they run smoothly and productively.
Serve as front-line customer support, listening to challenges and finding solutions.
Request parts and equipment for service assignments.
Follow up on service reports.
Prepare for invoicing.