Service Schedule Coordinator

Pye-Barker Fire & Safety•West Rockport, ME

6d•$20 - $25•Onsite

About The Position

This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.

Requirements

1-3 years of industry experience or a related customer service experience required
Previous administrative experience preferred
Excellent customer service and problem-solving skills
High-quality organizational skills
Excellent verbal and written communication skills
Excellent critical thinking and problem-solving skills

Responsibilities

Create and maintain a directory of service providers and resources.
Create and maintain a database of clients and client needs.
Order any materials needed for the required service.
Maintain good relationships with service providers and clients to keep customer base.
Monitor the services being provided and stay up to date on any services being introduced or discontinued.
Expand the list of resources and providers to assure there are no gaps in services.
Perform other duties assigned by management.
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.

Benefits

Excellent pay
Medical
dental
vision
Company paid life insurance
Company paid short-term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees