Service Sales Representative, Automated Logic

CarrierMuncie, IN
Onsite

About The Position

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety, and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality, and transportation, we improve lives, empower critical industries, and ensure the safe transport of food, lifesaving medicines, and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. We are seeking an established Service Sales Professional supporting various Outside Sales activities and customer relationship management for Automated Logic. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance. Role Purpose: Generate service contract renewals and support recurring revenue streams. Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades. Educate clients on new products and services within the automation portfolio. Assist in onboarding new customers or transitioning from installation to service agreements. Track service contracts, warranties, and maintenance schedules. Report on service sales pipeline and forecast revenue.

Requirements

  • Bachelor's degree in engineering.
  • 3+ months of experience with HVAC Controls, Building Automation, Blueprint Drawings, or in the Construction industry.
  • Valid Driver’s license.

Nice To Haves

  • Building automation, HVAC controls, construction, electrical, or plumbing sales experience.
  • Technical aptitude with the ability to read technical drawings and communicate
  • Strong communication and interpersonal skills.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to manage multiple tasks and priorities.
  • Ability to communicate effectively at all levels.
  • Team player and willing to collaborate with others on projects.

Responsibilities

  • Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.
  • Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.
  • Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.
  • Coordinate with project managers to meet customer expectations.
  • Customer service mindset with a sales-driven approach.

Benefits

  • Health Care Benefits: Medical, Dental, Vision
  • Wellness incentives
  • Retirement Benefits
  • Paid vacation days, up to 15 days
  • paid sick days, up to 5 days
  • paid personal leave, up to 5 days
  • paid holidays, up to 13 days
  • birth and adoption leave
  • parental leave
  • family and medical leave
  • bereavement leave
  • jury duty leave
  • military leave
  • purchased vacation
  • Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Health Savings Account
  • Health Care Spending Account
  • Dependent Care Spending Account
  • Tuition Assistance
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