Operations Manager - Automated Logic

Carrier•Austin, TX

1d•Onsite

About The Position

Automated Logic Corporation provides innovative building-management solutions that maximize energy efficiency and sustainable building operation while ensuring comfort. Its intuitive products control and monitor building functions such as heating, air conditioning, and lighting for commercial office, education, health care, government, and data center markets through a global network of independent dealers and North American branch offices. Automated Logic is a part of Carrier Global Corporation, the leading global provider of healthy, safe, and sustainable building and cold chain solutions. This role leads a team of intermediate to experienced Field Service professionals. Reviews escalated issues, establishes and maintains a good relationship with key customers, and responds to escalated complaints from high-profile customers. Responsible for maintaining training and audit/assessment programs and training field service staff.

Requirements

High School diploma or GED
5+ years' Project Management OR Operations Manager Experience in Building Automation Construction Industry OR Commercial HVAC.
Must have a valid Driver’s License

Nice To Haves

Bachelor’s degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, Business Management, or related field.
MS Office 365 Suite: Word, Excel, Outlook, MS Project, MS Teams, and OneDrive
PMP Certification
Ability to lead and motivate teams
Strong problem-solving, planning and project management skills
Demonstrated knowledge of project financial reporting

Responsibilities

Manage projects following project processes and where applicable provide direction to assisting Project Engineers.
Leads and directs day-to-day operational teams to meet and exceed planned deliverables with a high level of multi-tasking.
Ensuring Automated Logic meets or exceeds customer and sales goal expectations.
Responsible for operations plan achievement of assigned geographic area
Direct revenue forecasting activities and set performance standards in alignment with assigned objectives.
Partner with Sales Manager to develop business strategies for new business and maintain existing business.
Collaborate with other areas and nationally based operations leaders to leverage best practices and achieve company objectives around execution.
Recruits Project Managers, Field Engineer Supervisors, Field Engineers and Associate Project Managers with the appropriate skills and competencies to meet the needs of the Branch.
Reallocate resources to improve overall results as needed.
Promotes, and supports project managers in securing change orders for out-of-scope work
Ensure the operations team receives coaching and training on the project management techniques that will help them achieve their targets.
Ensure the establishment and development of professional relationships with strategic prospects for better understanding and meeting the customer needs within the bounds of contracted scope.
Support sales team in analyzing bid opportunities, through review of contract documents, drawings, and specifications, to support estimation accuracy.
Conduct regular “ride along” sessions with employees to coach, mentor, and meet with key clients to assist with building and strengthening relationships
Responsible for administering, communicating, and complying with all company policies and procedures, whether formally or informally communicated