Service Sales Manager
About The Position
The Service Sales Manager is responsible for selling UPS Services and Thermal services in Idaho and Eastern Oregon to assigned end user accounts and property managers. This Service Sales Manager will also be able to sell �total site� services qualifying any Thermal service opportunity and can include all DVL products under the buy/resell sales program. It includes being responsible for budgeting, configuring, quoting, negotiating, and closing accounts. This position is supported with internal engineering and administrative support. Come work for a nationally certified Great Place To Work Company since 2018!
Requirements
- High School Diploma required.
- 5 years of relevant commercial industry service sales experience and/or technical sales experience
- Knowledge and experience with design/build, installation, services, and application of similar products.
- Proven customer service skills
- High level of the MS Suite proficiency (Word, Excel, Outlook, PowerPoint, etc.).
- Valid Driver�s License required to visit customer sites
Nice To Haves
- BS degree preferred
Responsibilities
- Responsible for the customer account list and is an expert in knowledge of territory, accounts (end users), electrical contractors, mechanical and general contractors established in the area.
- Responsible for seeking out new Thermal Service opportunities in Idaho and Eastern Oregon including installation base, warranty, upgrades, turnkey replacement solutions.
- Utilizing working Thermal knowledge of manufacturer (Vertiv) operations to upsell DVL services to major accounts in the market (JPMC, Amazon, META, MSFT, etc.).
- Ability to work with existing end users.
- Develop and manage business relationships with property managers and property management companies for service opportunities.
- Effectively manage Thermal Sales projects that include both products and services in a profitable and efficient manner is essential.
- Manage and grow both Vertiv UPS & DVL Thermal Solutions account base � expand service opportunities, equipment replacements and upgrades for current install base accounts.
- Provide management with service sales forecasts and project details by maintaining current information in DVL�s CRM systems.
- Responsible for achieving service sales quotas as established by Sr. Director of Services on an annual basis.
- Attend required training program for Vertiv and other DVL manufacturers to become proficient in selling all offered services.
- Work collaboratively with DVL Sales and Thermal Service to ensure customer satisfaction.
- Engage in professional organizations in the local market to represent DVL and our product and service capabilities.
- Maintain product training requirements and technical knowledge of industry standards and best practices.
Benefits
- A fully company funded Employee Stock Ownership Plan (ESOP) retirement plan
- 401(k) Retirement Program and Company Match
- Medical & Prescription Drug
- Dental
- Voluntary Vision
- 15 Paid Time Off days
- 5 Volunteer Paid Time Off
- 10 Holidays per calendar year
- FREE Short & Long-Term Disability
- FREE Basic Life/AD&D
- Voluntary Supplemental Life insurance
- Flexible Spending Accounts (Health Care and Dependent Care)
- Employee Assistance Program
- Health Advocate
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
