Service Sales Engineer
About The Position
The Sales Engineer is a full-time, on-site role based in Tampa, FL, responsible for supporting customers and the sales team with technical expertise on building technology solutions. This role involves assessing client needs, developing tailored system proposals, and presenting technical solutions that align with performance, efficiency, and budget requirements. The Sales Engineer collaborates with account managers, project teams, and service personnel to ensure smooth implementation and ongoing customer satisfaction. Daily activities include preparing technical documentation, responding to product and system inquiries, providing pre- and post-sales technical support, and participating in site visits and customer meetings. The role also includes maintaining up-to-date knowledge of ATS Waypoint’s offerings, industry standards, and emerging technologies to support informed recommendations.
Requirements
- Sales Engineering and technical solution design skills, with the ability to translate customer requirements into system proposals.
- Technical Support and troubleshooting skills for building technologies, control systems, or related products.
- Strong Communication and presentation skills, including the ability to explain complex technical concepts to diverse audiences.
- Sales and Customer Service skills, with a focus on relationship-building, responsiveness, and long-term client satisfaction.
- Ability to work on-site with customers, conduct site assessments, and collaborate with cross-functional teams.
- Proficiency with standard office and productivity software.
- Strong problem-solving abilities, attention to detail, and a commitment to environmentally conscious solutions.
Nice To Haves
- Experience in building automation, energy management, HVAC controls, or similar technical fields is highly beneficial.
- Familiarity with CAD or system design tools is a plus.
Responsibilities
- Support customers and the sales team with technical expertise on building technology solutions.
- Assess client needs.
- Develop tailored system proposals.
- Present technical solutions that align with performance, efficiency, and budget requirements.
- Collaborate with account managers, project teams, and service personnel.
- Prepare technical documentation.
- Respond to product and system inquiries.
- Provide pre- and post-sales technical support.
- Participate in site visits and customer meetings.
- Maintain up-to-date knowledge of ATS Waypoint’s offerings, industry standards, and emerging technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
