Service & Repair Technician II (1st shift)
About The Position
As a Service & Repair Technician Level 2 here at Honeywell, you will be accountable for providing exceptional service and repair solutions to our customers. You will play a crucial role in ensuring the timely and efficient delivery of service and repair operations, maintaining a strong focus on customer satisfaction. Your technical expertise and problem-solving skills will be key in diagnosing and resolving complex issues. In this role, you will have a direct impact on the success of our organization by delivering high-quality service and repair solutions to our customers. You will be accountable for troubleshooting, repairing, and maintaining a wide range of equipment and systems. Your attention to detail and dedication to excellence will contribute to the overall efficiency and effectiveness of our service and repair operations.
Requirements
- Associate degree, technical college diploma, or bachelor’s degree in engineering
- Minimum of 1 year experience with mobility devices and general network knowledge
- At least 1 year experience using Microsoft Outlook, Word, Excel, and internet browsers
- Valid driver’s license
- Proficiency in installing software, configuring, and troubleshooting iOS and Android devices
Nice To Haves
- Experience with Microsoft Office 365 products
- Strong analytical skills to interpret information and concepts
- Excellent communication and interpersonal skills
- Ability to identify critical details and troubleshoot effectively
Responsibilities
- 1st shift: 9:00 AM - 5:30 PM, Monday through Friday
- Adhere to all safety policies and procedures
- Configure and deploy customers’ handheld products
- Actively participate in all aspects of the Configuration and Deployment department as required
- Support continuous improvement initiatives in the lab, including process enhancement, variation reduction, cycle time reduction, and cost savings
- Ability to work rotating shifts, including weekends and holidays
- Demonstrate urgency, strong attention to detail, and effective teamwork skills
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
