Service Rep Internal Medicine Maywood

Trinity Health • Maywood, IL

1d

About The Position

The Front Desk Service Rep at Loyola Medicine’s Internal Medicine practice in Maywood plays an essential role in promoting a positive patient experience and ensuring efficient clerical operations. The role welcomes patients, handles office calls, supports patient registration and check-in, and assists with check-out, referrals, and future appointment scheduling. The schedule is Monday, Wednesday, Thursday, and Friday from 9:30 a.m. to 6:00 p.m., and Tuesday from 12:30 p.m. to 9:00 p.m., with variable shifts.

Requirements

• GED or high school-level education.
• At least one year of work history.
• Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is not available.

Nice To Haves

• Associate’s degree.
• Experience in general administration, business, healthcare, or a related field.

Responsibilities

• Welcome and assist patients as they enter the physician practice.
• Answer office phones professionally, schedule appointments, and address caller inquiries.
• Check in patients, collect accurate demographic information, enter data into the electronic system, and verify insurance details.
• Assist patients during check-out, provide guidance on referral processing, and help schedule future appointments.

Benefits

• Medical, dental, and vision benefits beginning on the first day.
• Competitive wages.
• Great work atmosphere.
• 403(b).
• Employee Assistance Program.
• Employee discounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED