Service Rep Immediate Care Burr Ridge
Trinity Health•Burr Ridge, IL
•$18 - $24•Onsite
About The Position
The Front Desk Service Rep at Loyola Medicine’s Immediate Care practice in Burr Ridge supports a positive patient experience and efficient clerical operations. The role includes welcoming patients, managing phone calls and appointment scheduling, registering patients and maintaining accurate records, and assisting with check-out and referrals. The position uses rotating 8-, 10-, and 12-hour shifts, with every-other-weekend and holiday rotations. Holiday hours are 8 a.m. to 3 p.m.; the practice is closed on Thanksgiving and Christmas Day.
Requirements
- GED or high school-level education is required.
- At least one year of work history is required.
- Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is not available.
Nice To Haves
- An associate degree is preferred.
- Experience in general administration, business, healthcare, or a related field is highly preferred.
Responsibilities
- Welcome and assist patients as they enter the physician practice.
- Answer office phones professionally, schedule appointments, and address callers’ inquiries.
- Check in patients, collect accurate demographic information, enter data into the electronic system, and verify insurance details.
- Assist patients during check-out, provide guidance on referral processing, and help schedule future appointments.
Benefits
- Medical, dental, and vision benefits beginning on the first day
- Competitive wages
- Positive work atmosphere
- 403(b)
- Employee Assistance Program
- Employee discounts
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
