Service Rep - Triage - Westchester

Trinity Health

12d•$18 - $24•Onsite

About The Position

This position is located in Westchester. Start times will vary. Occasional Saturday coverage required. If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer: Medical/Dental/Vision Benefits on your FIRST DAY!!! competitive wages great work atmosphere 403(b) Employee Assistance Program Employee Discounts Tuition Reimbursement. The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations.

Requirements

GED or High School level of education, required.
At least one (1) year of work history, required.
Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Nice To Haves

Associate's degree, preferred
Experience in general administration, business, healthcare, or a related field is highly preferred.

Responsibilities

Welcome and assist patients as they enter the physician practice.
Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.