Triage Analyst

Chickasaw Nation Industries, Inc.•Washington, DC

12d•$23 - $28•Onsite

About The Position

Triage Analyst / Administrative Assistant - OCR will support the Health and Human Services (HHS), Office for Civil Rights (OCR) as an integral contributor to the success and performance of OCR and further OCR’s mission as described above thru various mission support activities. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people.

Requirements

Must be able to obtain government security clearance.
Excellent organizational, written, and oral communication skills are required.
Case/complaint review experience is ideal, specifically related to federal policy violations of HIPAA or patient privacy public policy violations.
Experience reviewing complaints for jurisdiction (does not necessarily need to be HIPAA related, but experience overseeing and accurately track and complete intake on cases that involve federal policy violations)
Healthcare complaint coordination is also helpful experience to have, particularly if they've worked in managing complaints as they come in (these roles often exist internally at hospitals or healthcare clearinghouses, for example), assessing them for completeness, and determining next steps once the complaints are received.
Ability to work in a team or independently in a busy environment is required.
Proficiency in using Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint, Access, Visio, etc.).
Ability to work and communicate effectively with all levels of management and coworkers, as well as a wide range of people with diverse backgrounds.
Ability to handle highly sensitive and confidential information with exceptional discretion.
Ability to manage multiple projects and priorities.
Ability to produce quality work, meet critical deadlines and pay attention to detail in a fast-paced, demanding environment.
Ability to work independently and in a team environment.
Knowledge of the application of nondiscrimination and conscience regulations, the HIPAA Rules, court decisions, agency case precedent, theories, concepts, and principles to investigation, enforcement, and compliance work.

Nice To Haves

Case/complaint review experience is ideal, specifically related to federal policy violations of HIPAA or patient privacy public policy violations.
Experience reviewing complaints for jurisdiction (does not necessarily need to be HIPAA related, but experience overseeing and accurately track and complete intake on cases that involve federal policy violations)
Healthcare complaint coordination is also helpful experience to have, particularly if they've worked in managing complaints as they come in (these roles often exist internally at hospitals or healthcare clearinghouses, for example), assessing them for completeness, and determining next steps once the complaints are received.

Responsibilities

Independently review a high volume of complaints to identify potential violations of HIPAA Rules and applicable federal civil rights, conscience and religious freedom regulations and provide initial recommendations on addressing complaints for administrative, non-investigative closure using prewritten templates and established case resolution guidelines to the COR.
Drafts case processing documentation ensuring all applicable regulations and policies are adhered to and ensuring documentation is prepared with no grammatical errors or misspellings.
As requested by the COR, conduct training sessions with new staff.