Service & Reconditioning Coordinator

Trevinos Auto Mart • McAllen, TX

8d • Onsite

About The Position

Trevino’s Auto Mart is a growing used-vehicle dealer. We are hiring a Service & Reconditioning Coordinator to handle vehicle intake, post-sale customer service, and vendor coordination, working alongside our Reconditioning Manager.

Requirements

• Valid driver's license and clean driving record
• 2+ years as a service writer or advisor, lube or general technician, or reconditioning coordinator
• Able to operate an OBD-II scanner and interpret results
• Basic hands-on repair ability
• Strong written and verbal communication; organized and detail-oriented
• Reliable and professional with customers, vendors, and coworkers
• Must pass a motor vehicle record check
• Must pass a criminal background check
• Must pass a pre-employment drug screen

Nice To Haves

• Bilingual English and Spanish
• Oil change and basic fluid service experience
• Service-contract or warranty claims experience
• ASE certification or automotive technical training

Responsibilities

• Receive customer vehicles for goodwill, warranty, and service-contract work; complete intake paperwork and keep customers updated through completion
• Inspect and road test incoming inventory
• Run OBD-II scans and record codes, freeze frame, fuel trims, and readiness status on the diagnostic worksheet
• Perform light repairs and prep: batteries, wipers, bulbs, plate brackets, oil changes, fluid top-offs
• Get vehicles delivery-ready: wash, fuel, plates, and paperwork
• Coordinate repairs with partner shops; obtain estimates and written test results before work is approved
• Route service-contract claims to approved vendors
• Maintain the reconditioning board and repair log
• Drive vehicles to vendors, the car wash, and customer deliveries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed