Service Receptionist - Lexus of Nashville

Lexus of Nashville•Nashville, TN

1d•Onsite

About The Position

Lexus of Nashville is looking for a friendly, organized, and dependable Service Receptionist to be the welcoming face of our service department. This is a full-time position with a schedule of Tuesday-Saturday. The role involves greeting service customers, directing guests, answering phone calls, scheduling appointments, assisting with loaner vehicles, maintaining the café area, and supporting dealership operations.

Requirements

A positive, professional attitude and excellent communication skills.
Ability to multitask and stay on schedule in a fast-paced environment.
A team player who is ready to make a difference every day.
At least 19 years old.
Able to pass pre-employment testing, which includes background checks, MVR, drug tests.
Valid driver's license for at least 3 years.

Responsibilities

Greet service customers with a smile and guide them through their visit.
Direct guests to the correct department and connect them with the appropriate team member.
Answer phone calls professionally and route them or take detailed messages.
Assist with scheduling service appointments and managing the service calendar.
Help customers with loaner vehicles and drive customer vehicles as needed.
Keep our café area tidy and welcoming - including preparing light refreshments.
Support dealership operations and jump in where needed.