Receptionist - Lexus of Vancouver

Holman•Vancouver, WA

6h•Onsite

About The Position

Lexus of Vancouver is looking for a Receptionist to join their team! The Receptionist is an important front-line guest contact for the dealership, and they directly influence guest’s impressions by the way they greet them.

Requirements

High School Diploma or equivalent combination of education and customer service experience.
Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.
Proven outstanding customer service, preferably with a premium brand.
Must pass a background and drug screen
Listen and retain information accurately.
Excellent interpersonal skills, both in person and over phone.
Team-oriented and flexible/multi-tasking.

Responsibilities

Use premium-brand telephone techniques and etiquette.
Act as the first point of contact for visiting customers.
Meet and greet customers consistently with courtesy and high level of professionalism.
Ensure sales customers in the showroom are tracked/logged properly in systems and help keep availability updated for the sales team.
Make a friendly and premium-brand appearance.
Answer inbound telephone calls and route them to the appropriate person or take and relay messages as needed.
Appropriately route customers to our sales, service and parts businesses.
Assist with various arrangements (such as rides) as needed for clients, visitors, and employees.
Arrange refreshments for business meetings, which may include organizing working lunches.
Assist Sales Department management team with various administrative tasks in support of operations.