Service Receptionist

Lithia & DrivewayFresno, CA
$17 - $20Onsite

About The Position

Lithia Subaru of Fresno is looking for a friendly, professional, and customer-focused Service Receptionist to join our growing team. As the first point of contact for our service customers, you will play a vital role in creating an exceptional experience while supporting the daily operations of our busy service department. If you enjoy helping people, have strong organizational skills, and thrive in a fast-paced environment, we encourage you to apply.

Requirements

  • Previous receptionist, customer service, hospitality, or administrative experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Basic computer proficiency and data entry skills
  • Professional appearance and positive attitude
  • Ability to work independently and as part of a team
  • High School graduate or equivalent, 18 years or older required.

Nice To Haves

  • Automotive dealership experience is a plus but not required

Responsibilities

  • Greet customers warmly and professionally upon arrival
  • Answer, screen, and direct incoming phone calls
  • Assist customers with service check-in and direct them to the appropriate advisor
  • Maintain accurate customer and appointment records
  • Process payments and provide receipts as needed
  • Monitor and maintain a clean, organized, and inviting reception area
  • Deliver outstanding customer service and represent the dealership in a positive manner

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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