Service Receptionist/Rental Clerk

Kendall Dealership Holdings • Wasilla, AK

10d • Onsite

About The Position

Kendall Ford of Wasilla is hiring for a Service Receptionist/Rental Clerk to join their service team. This role is in a fast-paced environment serving clients throughout the community. Kendall Auto Group is a large, family-owned and operated dealership group in the Pacific Northwest and a premier employer in Wasilla. The company mission is to deliver an unrivaled customer experience through a motivated, knowledgeable, and caring team. They aim to be exceptional stewards of the communities they operate in and value their employees as part of the Kendall family.

Requirements

• High level customer service experience
• Demonstrated time management skills
• Strong work ethics
• Strong communication skills
• Work history showing strong customer service experience
• Full-time availability
• Comfortable on the phone, taking up to 30 calls per hour

Responsibilities

• Fielding all calls for the service department
• Answering client questions
• Connecting clients with the correct service advisor
• Taking messages as needed
• Greeting clients in person occasionally
• Completing out-bound calls to schedule service recall appointments
• Providing service updates
• Assisting with verifying customer information needed to obtain a rental
• Coordinating vehicle availability for customer pick up
• Maintaining customer information within the system
• Receipting payments for rental vehicles and service
• Checking in and out service rentals
• Completing necessary rental paperwork

Benefits

• Competitive pay
• Competitive Paid Time Off and Paid Sick Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed