Service Professional

Hawx Pest Control•Charlotte, NC

About The Position

Hawx Pest Control is a technology-driven pest management company that uses state-of-the-art equipment and environmentally conscious products to protect customers’ homes and businesses. The company emphasizes teamwork, customer experience, and opportunities for personal and professional growth. The Pest Control Service Professional inspects and treats residential and commercial properties using high-quality, environmentally responsible products. The role follows a daily service schedule and requires professionalism, strong customer service, and training provided by Hawx. Candidates with relevant customer-service or hands-on experience from other industries are welcome. This is a full-time position paying $18.00–$22.00 per hour. Hawx Services, LLC is an Equal Opportunity Employer committed to diversity, equity, and inclusion.

Requirements

Must be at least 21 years old and hold a valid driver's license.
Must pass the required background check, drug screening, and motor vehicle record check.
Must be able to work in the presence of pests.
Physical labor experience, including working outdoors.
Ability to bend, lift, sit, stretch, reach, and crouch.
Ability to lift at least 50 pounds.
Reliable, punctual, and able to manage tasks, time, and responsibilities.
Strong customer service, communication, listening, and relationship-building skills.
Able to adapt to different personalities and incorporate feedback.
Proficient with commonly used documents and software, including word processing and spreadsheets, and able to learn new software in a fast-paced environment.
Problem-solving skills, attention to detail, and ability to prioritize tasks and manage multiple workflows.
Understanding of operational processes and workflow efficiency; able to collaborate across departments.

Nice To Haves

Familiarity with Google Workspace tools.
Experience in customer-service-oriented or hands-on industries such as construction, lawn care, landscaping, retail, grocery, or sanitation.

Responsibilities

Perform residential pest management service routes efficiently and with a high level of customer service and professionalism.
Consult with customers, inspect properties, identify and eliminate conditions conducive to pests, and perform appropriate pest, mosquito, and termite treatments.
Address customer concerns and pest-related issues using integrated pest management strategies.
Read and interpret pesticide labels and mix products according to measured areas and required quantities.
Record work activities and complete paperwork after services.
Maintain and care for company equipment, the vehicle, gas card, and other job-related items.
Follow safety policies and procedures and reinforce a culture of safety within the team.
Enter and exit structures and crawl spaces, climb on or over structures, and use stairs and ladders.