Service Porter

Lithia & Driveway•Sherman Oaks, CA
•Onsite

About The Position

BMW of Sherman Oaks is hiring a Service Porter to support its Service Department and help provide customers with a professional dealership experience. The role involves keeping customer vehicles organized and ready for pickup while working with the service team. No prior dealership experience is required. Applicants must be at least 18 years old, be a high school graduate or equivalent, and have a valid driver's license in their state of residence and an acceptable driving record. This is a full-time position with a five-day work week, including Sunday and one rotating day off. Department hours are Monday through Friday, 7:30 a.m. to 6 p.m.; Saturday, 8 a.m. to 5 p.m.; and Sunday, closed. The California pay range is $18.42–$25.00 per hour. Actual pay may vary based on skills, experience, job-related knowledge, and physical location, with final compensation established through the interview process in accordance with applicable pay equity and transparency laws. Lithia & Driveway offers a benefits package intended to support employees and their families. The workplace is drug-free, and the company is committed to equal employment opportunity. Reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

  • High school graduate or equivalent.
  • At least 18 years old.
  • Valid driver's license in the state of residence.
  • Acceptable driving record.
  • No prior dealership experience is required.

Responsibilities

  • Move and park customer vehicles safely throughout the dealership and service areas.
  • Greet customers and assist with vehicle drop-off and pickup.
  • Organize vehicles to support an orderly flow through the Service Department.
  • Ensure customer vehicles are ready for pickup after service is complete.
  • Maintain clean and organized vehicle staging and parking areas.
  • Work with Service Advisors and other team members to locate and move vehicles.
  • Follow dealership procedures when handling and transporting customer vehicles.
  • Help prepare vehicles for customer drop-off and pickup.
  • Communicate and work with the Service team to provide a smooth customer experience.

Benefits

  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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