Service Porter
About The Position
The Service Porter supports the daily operations of the dealership’s service department by maintaining customer vehicles, organizing the service drive, and assisting service advisors and technicians. The role helps provide an exceptional customer experience through prompt, courteous, and efficient service. The position involves greeting customers, moving and preparing vehicles, maintaining clean and orderly customer and parking areas, and assisting with inspections and service-department workflow. It includes frequent outdoor work in varying weather, regular walking, standing, and driving dealership vehicles, and a flexible schedule that may include Saturdays as required by dealership operations.
Requirements
- Valid driver’s license with a clean driving record.
- Strong attention to detail and organizational skills.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Reliable, punctual, and team-oriented.
- Ability to stand, walk, bend, and lift up to 50 pounds throughout the workday.
Nice To Haves
- High school diploma or equivalent preferred.
- Ability to operate both automatic and manual transmission vehicles preferred.
Responsibilities
- Greet customers in a friendly and professional manner upon arrival.
- Move customer and dealership vehicles safely between the service drive, parking areas, and service bays.
- Keep the service drive, customer waiting area, and parking lot clean, organized, and presentable.
- Wash, vacuum, and prepare customer vehicles for delivery after service.
- Assist with vehicle inspections and ensure vehicles are properly tagged and parked.
- Shuttle vehicles to and from other dealership locations or vendors as needed.
- Maintain cleanliness of loaner vehicles and dealership inventory.
- Support service advisors and technicians with miscellaneous tasks to improve workflow.
- Monitor parking areas and maintain an orderly vehicle inventory.
- Follow all dealership safety procedures and traffic regulations.
- Perform other duties as assigned by service management.
Benefits
- Competitive hourly pay
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
- 401(k) with company match, where applicable
- Employee discounts
- Opportunities for career advancement within the dealership
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
