Service Porter

Castle Rock Chevrolet GMC•Castle Rock, CO

About The Position

FAH is seeking a dependable, customer-friendly Service Porter to support its automotive service department. The role involves moving customer vehicles through the service drive and bays, keeping service areas organized, and treating customer vehicles with care. The position also supports service advisors and technicians and helps provide an exceptional customer experience. FAH describes its dealership as fast-paced and high-performing, with a team culture focused on accountability, energy, and results. It offers ongoing training and development and internal growth opportunities.

Requirements

Friendly, professional demeanor and a strong customer service mindset.
Ability to drive manual and automatic transmission vehicles.
Reliable, punctual, and detail-oriented.
Ability to work in a fast-paced environment.
High school diploma or equivalent.
Valid driver's license and clean driving record.
Ability to lift up to 50 pounds.

Nice To Haves

Previous experience in an automotive or customer service role.

Responsibilities

Greet customers in the service drive and assist with vehicle check-in.
Drive customer vehicles into and out of service bays as directed by service advisors and technicians.
Maintain the cleanliness and organization of the service drive and service lane.
Place protective covers, such as seat covers and floor mats, in customer vehicles to prevent damage.
Wash and vacuum customer vehicles after service as needed.
Shuttle customers to and from the dealership or arrange alternate transportation as needed.
Assist service advisors and technicians with requested tasks.
Ensure keys are tagged and organized throughout the service process.
Keep service department common areas, parking areas, and the loaner fleet clean and orderly.
Follow dealership safety policies and procedures.