Service Porter

Lithia & Driveway•Honolulu, HI

13d•$17 - $22•Onsite

About The Position

The Service Porter greets service customers and helps create a welcoming, trusted experience. The role supports the service department by preparing vehicles for service, coordinating with service advisors, moving and retrieving vehicles, maintaining orderly work areas, assisting with customer calls and shuttle operations, and completing clerical tasks assigned by service management. This is a full-time, onsite position at Honolulu Ford in Honolulu, Hawaii, reporting to the Service Manager. Candidates should have open availability to support dealership operations and customer demand; schedules are discussed at interview and may include evenings, weekends, and holidays. Department hours are Monday through Friday, 7 a.m. to 5:30 p.m., and Saturday, 7 a.m. to 4 p.m. The position pays $17–$22 per hour. Actual pay may vary based on skills, experience, job-related knowledge, and physical location, with final compensation established through the interview process. A high school diploma or equivalent and age 18 or older are required. The employer is a drug-free workplace and provides reasonable accommodations to enable individuals to perform essential job functions.

Requirements

Acceptable driving record and a valid driver's license in the state of residence.
Ability to operate several types of cars, light trucks, and vans, with both manual and automatic transmissions.
Working knowledge of computers and technology, including the ability to navigate computer and dealership technologies.
Ability to handle high-volume work and adapt to dealership needs.
High school graduate or equivalent.
Must be at least 18 years old.
Open availability to support dealership operations and customer demand, including evenings, weekends, and holidays.

Nice To Haves

Car industry experience is preferred; candidates with related experience may also be considered.
Desire to grow in the automotive industry.

Responsibilities

Greet and welcome service customers, creating a positive and trusted experience.
Install disposable seat covers, steering wheel covers, and floor mats in vehicles arriving for service.
Identify the service advisor associated with each customer appointment and notify that advisor.
Drive vehicles from the service lane to their proper locations in the service parking lot.
Retrieve customer vehicles from the parking lot when customers pay their bills or when directed by an advisor.
Maintain organization in the parking lot and service department work areas.
Assist the Service Receptionist with incoming telephone calls.
Assist the Shuttle driver when needed.
Perform clerical tasks as assigned by service management.