Service Porter

Lithia & Driveway•Fairbanks, AK

16d•Onsite

About The Position

At Chevrolet GMC of Fairbanks, we believe our team members are the foundation of our success. We are committed to creating a positive, professional environment where employees can grow their careers while delivering exceptional service to our customers. We are looking for a customer-focused Service Porter to join our Service Department. This is an excellent opportunity for someone who enjoys working around vehicles and takes pride in creating a great customer experience.

Requirements

Strong attention to detail
Sense of urgency
Excellent communication
Basic computer skills
Attention to detail
Acceptable driving record and a valid driver's license in your state of residence.
High School graduate or equivalent, 18 years or older required.

Responsibilities

Greet and welcome service customers, assist all customers promptly.
Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
Identify the service advisor with whom the customer has an appointment and notify that advisor.
Drive vehicles from the service lane to their proper places in the service parking lot.
Retrieve customer vehicles from the parking lot when the customer pays their bill or as the advisor directs.
Maintain the parking lot. Maintain a clean and organized work area.
Assist the Service Receptionist with incoming telephone calls.
Assist Shuttle driver when needed.
Perform several clerical tasks as assigned by service management.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.